1. Introduction
FixSeller Marketplace is an online classifieds and digital marketplace platform operating in Pakistan, providing a space for users to buy, sell, and advertise goods and services across multiple categories including but not limited to electronics, vehicles, property, jobs, and general listings.
By accessing or using this platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of the platform immediately.
2. Scope of This Policy
This Privacy Policy applies to all users of FixSeller Marketplace, including visitors, registered users, advertisers, and service buyers. It governs the collection, processing, storage, and protection of personal data within the platform.
3. Information We Collect
3.1 Account Registration Data
When creating an account, users are required to provide:
- Username
- Email address
- Secure password (encrypted storage)
No identity verification is mandatory at registration stage unless required by platform policy updates or legal obligations.
3.2 Advertisement Data
When posting listings, users may be required to provide:
- Full name
- Phone number (mandatory for certain categories such as vehicles, property, and job listings)
- Email address (category dependent)
- Detailed description of the product or service being advertised
Users are solely responsible for ensuring accuracy of all submitted information.
3.3 Sponsored Advertising Data
For paid promotional services such as featured listings, banner ads, sidebar placements, or footer advertisements:
- Payment confirmation records
- Transaction reference details
- Selected advertising package information
This data is used strictly for service activation and record keeping.
3.4 Automatically Collected Information
We may collect technical and usage data including:
- IP address
- Browser type and version
- Device information
- Access timestamps and activity logs
- Platform interaction behavior
This data is collected for security, analytics, and system optimization.
4. Purpose of Data Collection
Collected data is used for the following lawful and operational purposes:
- Account creation and management
- Ad publishing and marketplace functionality
- Manual review and approval of advertisements
- Prevention of fraud, spam, and misuse
- Delivery of paid advertising services
- Platform analytics and performance improvement
- Communication regarding account or service updates
- Legal compliance and regulatory obligations within Pakistan
5. User Content Responsibility
FixSeller Marketplace operates strictly as a hosting platform for user-generated content.
- All advertisements are created and submitted by users
- The platform does not guarantee accuracy, authenticity, or legality of any listing
- Users bear full legal responsibility for content they publish
- The platform reserves the right to approve, reject, suspend, or remove any listing at its sole discretion without prior notice
6. Data Protection Measures
We implement reasonable administrative, technical, and security measures to safeguard user data against:
- Unauthorized access
- Data alteration
- Data disclosure
- Data loss or destruction
However, users acknowledge that no digital system or internet-based platform can guarantee absolute security.
7. Data Sharing and Disclosure
FixSeller Marketplace does not sell, rent, or commercially distribute user personal data.
Data may only be disclosed under the following conditions:
- Compliance with applicable laws and regulations of Pakistan
- Response to lawful requests from courts, regulatory bodies, or government authorities
- Protection of platform rights, property, or user safety
- Engagement of third-party service providers under strict confidentiality obligations
8. Sponsored Advertising Terms (Data Use)
For paid advertisement services:
- Data is used solely for activation and display of selected promotional services
- Processing time for ad activation may extend up to defined internal operational timelines
- The platform does not guarantee business outcomes, sales, or user engagement results from any advertisement
9. Cookies and Tracking Technologies
FixSeller Marketplace uses cookies and similar technologies for:
- Session management and authentication
- User experience enhancement
- Traffic and usage analytics
- System performance optimization
Users may disable cookies through browser settings; however, this may affect platform functionality.
10. Third-Party Services Disclaimer
The platform may contain integrations or references to third-party systems.
FixSeller Marketplace:
- Does not control third-party privacy practices
- Is not responsible for external content or services
- Bears no liability for any loss arising from third-party interactions
Users engage with third-party services at their own risk.
11. Data Retention Policy
User data is retained for as long as necessary to:
- Maintain active accounts
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Data may be deleted or anonymized when no longer required.
12. Children’s Data Protection
FixSeller Marketplace does not knowingly collect personal data from individuals under the age of 13. If such data is identified, it will be deleted without delay.
13. Legal Compliance (Pakistan Jurisdiction)
This Privacy Policy is governed by applicable laws of Pakistan. Any disputes arising from data usage or privacy concerns shall be subject to the jurisdiction of relevant Pakistani courts.
14. Policy Amendments
FixSeller Marketplace reserves the right to modify or update this Privacy Policy at any time without prior notice.
Continued use of the platform after updates constitutes acceptance of the revised policy.
15. Contact and Support
For any privacy-related concerns, complaints, or legal inquiries, users may contact FixSeller Marketplace through the official support channels provided on the platform.