Safety Guidelines

🛡️ General Safety Principles

• Verify all information before making any transaction.
• Communicate clearly with buyers or sellers before meeting.
• Avoid sharing unnecessary personal or financial information.
• Use caution with high-value items or urgent offers.
• Prefer meeting in safe, public locations.

🚫 Common Scams to Avoid

Fake Listings

• Extremely low prices for high-value items.
• Stock images without real proof of ownership.
• Vague or incomplete details.

Advance Payment Fraud

• Requests for payment before meeting or verification.
• Pressure tactics to transfer money quickly.
• Refusal to show the product before payment.

External Link Scams

• Links leading to fake payment or login pages.
• Requests to move chat outside the platform immediately.

✅ Safe Buying & Selling

For Buyers: Inspect items in person, ask for real-time videos, and compare market prices.

For Sellers: Confirm payment before handing over goods and keep records of communication.

💳 Payment & Communication

FixSeller does not handle payments between users. All transactions are direct.

• Avoid sharing CNIC or bank details with strangers.
• Do not send money in advance without verification.
• Verify payment confirmation before releasing any goods.

🚩 Reporting Activity

Please report fake listings, fraud attempts, or suspicious users. Your reports help keep the community safe.

❌ Prohibited Behavior

• Fraudulent activity or intentional misleading.
• Creating fake accounts or listings.
• Harassing or pressuring other users.

Violations result in account suspension or permanent bans.

🚨 Emergency Situations

If you believe you are at risk or have been scammed:

• Stop all communication immediately.
• Do not send any more money or information.
• Preserve all chat records and evidence.
• Report the issue through official support channels.

🔄 Policy Updates

We update these guidelines to adapt to new fraud patterns. Continued use of FixSeller indicates acceptance of these safety rules.